Warranty Information — The Best in the Industry!
Please read below before completing form and submitting.
Click Here For Warranty Registration Form.
We warrant this product to the original owner to be free from defects in material and workmanship when installed in accordance with Atlantic Ultraviolet Corporation® specifications for a period of time as follows:
UV Water Purifier Chambers – Type 316 stainless steel chambers will have a Twelve (12) year Limited Warranty on the stainless steel chamber, from the date of original purchase while the Type 304 stainless steel chambers will have a Six (6) year Limited Warranty on the stainless steel chamber.
UV Air Disinfection Housing – Three (3) year Limited Warranty on the metal housing, from the date of original purchase.
Ballasts – Three (3) year Limited Warranty, from the date of original purchase.
UV Lamps, Monitoring Devices, Optional Accessories, and Other parts – One (1) year Limited Warranty from the date of original purchase.
Within the warranty period we shall repair or replace such products, which are returned to us with shipping charges prepaid and which are determined by us to be defective. This warranty will not apply to any product, which has been subjected to misuse, negligence or accident; or misapplied; or modified; or repaired by unauthorized person; or improperly installed. Warranty will be null and void if any of the product’s original labels are removed. This Limited warranty excludes the cost of labor.
The Buyer shall inspect the product promptly after receipt and shall notify us at our main office in writing of claims, including claims of breach of warranty, within thirty (30) days after the Buyer discovers or should have discovered the facts upon which the claim is based. Failure of the Buyer to give written notice of a claim within the time period shall be deemed to be a waiver of such claim.
The provisions of the above warranty are our sole obligation and exclude all other remedies or warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose, whether or not purposes or specifications are described herein. We further disclaim any responsibility whatsoever to the customer, or to any person for injury to person, damage to, or loss of property or value caused by any product which has been subjected to misuse, negligence, accident; or modified or repaired by unauthorized persons; or improperly installed.
Under no circumstances shall the Company be liable for any incidental, consequential or special damages; losses or expenses arising from the contract for this product, or in connection with the use of, or inability to use, our product for any purpose whatsoever.
Be sure to register your product and validate purchase within 30 days –registration is simple and will take less than 2 minutes to do. NOTE: failure to register your purchase may jeopardize warranty.
Go to Ultraviolet.com and scroll down to the bottom of the page, under “Trust” click the “Warranty Registration Form”, complete and click “Submit”. Or click on “Warranty Registration PDF” to download the warranty registration card as a PDF, complete and mail to us at 375 Marcus Boulevard, Hauppauge, NY 11788, or simply fax to 631-273-0771. If you prefer to register by phone, please call 631-273-0500 and our customer service staff will be glad to assist you.
No attempt has been made to determine the patent status of applications illustrated or described in this publication. Inclusion in this publication of any design or method of use, which may be patented, is not to be construed as promoting or sanctioning unauthorized use.